You can read about who owns and thus stands behind NORDIC-RAINWEAR in our Terms & Conditions and in the text: About NORDIC-RAINWEAR >>>

The short answer is: YES! The detailed answer you will find on the following pages:
- Terms & Conditions >>>
- Privacy Policy & Cookies >>>
- About NORDIC-RAINWEAR >>>
- Price & Product Warranty, and the very best Guidance & Support >>>

We also encourage you to read about Consumer Rights in Denmark>>> article by the Danish Competition & Consumer Authority's.

If you are still in doubt, call us on +45 7111 1811 (we speak Danish and English).

Normally we ship to a large number of countries in Europe (within and outside the EU), Scandinavia, the USA, Canada and Australia. But war, outbreaks of infectious diseases, riots, etc. may cause us to stop delivery to individual countries or parts of the country for a period of time.

If you want to know for sure whether we currently ship to your country, you need to put the item(s) you want to buy in the shopping cart, enter your (or neutral) contact details and select country. In the field just below, you can then see delivery options and shipping costs.

You can of course also just write to us, but that takes longer.

Yes, of course you can, and here you can read how to do it >>>

If you regret your purchase at NORDIC-RAINWEAR, you can either return the product(s) and get your money back - or you can make use of our exchange service, which is FREE for purchases over a certain amount in Denmark and a few other countries. The right of cancellation and return is basically 14+14 days - but can be extended up to 60+14 days by agreement. Free exchange must be completed within 14 days.

Read more about how to return and exchange here >>>

Help is available in the article: Tips on choosing the very best rainwear >>>

You will find a reference to Size-Guide on all product descriptions. Please be aware that some Size-Guides show clothing measurements, others show body measurements. We therefore recommend that you also read the article:

How to find the right size >>>

If still in doubt, you are always welcome to contact support@nordic-rainwear.com.

Read the article about water resistance here >>>

Read the article about breathable rainwear here >>>

UNISEX means "for both sexes". At NORDIC-RAINWEAR you will find rainwear designed for women or for men – and a lot of rainwear designed for both sexes. A women's raincoat will typically have an A-shape (narrow shoulders, wide hips, shorter sleeves than a men's raincoat), and perhaps a waist and a chest incision. A men's raincoat will typically have a V-shape (broad shoulders, narrow hips, longer sleeves than the women's raincoat). A raincoat in UNISEX design is usually straight up and down and has medium length sleeves. The same applies to trousers and pant legs.

But since very few of us look like the models, designers design for, a tall, slender woman with long arms and legs may be lucky to find a men's raincoat that fits perfectly. It is a bit more difficult the other way, while both sexes usually can use UNISEX designs.

For children, the difference between rainwear for girls and boys is primarily about colors and possibly decoration.

Since computer screens, mobile phones, tablets, etc. reproduces images and colors very differently, it is not possible to show the natural colors of the clothes on a screen. In addition, some colors are very hard to photograph. We therefore cannot guarantee that the colors you see on your screen reflect the exact color of the product in reality.

If you use the filters on your left-hand to find a particular colour, you have to be aware that our color scale contains commonly known colors such as red, yellow, orange, purple, burgundy, beige, brown etc. However, many colors have several names - especially in fashion rainwear. For example beige, which with us is a group designation for the colors beige, sand, taupe, khaki, desert, earth, etc. The filters cannot separate these colors.

If you are looking for a raincoat in a special fashion colour, we recommend you to use the small search field at the top of the page.

Also be aware that fashion rainwear changes colors at least once a year. For example, if you are looking for a red raincoat, the same brand and model may appear in two different red variants, one of which is a holdover from a previous season. If the color is to match something you already have, it is important that you check the product description thoroughly. The product description will always contain the designer's color designation.

Read the article: Wash and maintenance of waterproof clothing >>>

The short answer is: NO! The heat from the iron will destroy both the front and back as well as the impregnation. Instead, wash the rainwear and let it drip dry on a hanger. But also read the washing instructions in the rainwear. Some manufacturers "allow" you to iron the raincoat from the back at very low heat. However, it is 100% up to you and at your own risk. You cannot complain to us or the manufacturer afterwards if something goes wrong.

There can be a number of reasons for this. Typically, the rainwear is worn or washed incorrectly, so that the waterproof surface or the impregnation is destroyed. It can also be condensation water, i.e. moisture from your body (sweat) that you cannot get rid of because the coat is not properly ventilated or simply not suitable for the purpose you are using it for.

But the most common reason is that the rainwear is undersized in relation to the weather conditions you are out in. We therefore suggest that you read the article: Tips on choosing rainwear - which explains many of the misunderstandings surrounding rainwear.

We are often inspired to order home new products based on inquiries from customers, and we see a challenge in finding waterproof solutions that others cannot deliver. We would also love to be able to say: Of course, we will order home new items especially for you. But here the law stands in the way of good will when it comes to B2C customers (private customers). If you are a company, there are no problems.

The explanation is that taking in items especially for you are more expensive and require extra work for us. Therefore, we can’t offer to take them back. But according to the law if you as a private person has placed an order online, you always have the right of withdrawal (only applies to EU countries), even if we agree and shake hands upon something else.

The answer to private customers is therefore that items/sizes we easily will be able to sell elsewhere, should you regret it, we gladly order home for you if we can. Items we will have difficulty selling elsewhere, we cannot offer to order home for you.

On the other hand, if you act as a company (with TAX registration number), there are no problems. Here, you only have the right of cancellation if we agree upon it.